Effective Date: June 4, 2025  ·  Version 1.0

1. Introduction and Scope
‍
Streamlined Communications ("Streamlined," "we," "us," or "our"), an Xcyte Digital company, is committed to protecting the privacy and security of all individuals who visit or interact with our website located at www.streamlinedcommunications.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with your use of the Site.
‍
This Policy applies to all visitors, users, and others who access the Site, regardless of location. Streamlined Communications operates globally, with offices in New York, London, and Singapore, and serves financial institutions, public companies, and enterprises worldwide. Accordingly, this Policy is designed to comply with applicable privacy and data protection laws across multiple jurisdictions, including but not limited to:
- The EU General Data Protection Regulation (GDPR) — European Union & EEA
- The UK General Data Protection Regulation (UK GDPR) — United Kingdom
- The California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) — California, USA
- The Personal Data Protection Act (PDPA) — Singapore
- The Personal Information Protection and Electronic Documents Act (PIPEDA) — Canada
- The Australian Privacy Act 1988 and Australian Privacy Principles (APPs) — Australia
- Brazil's Lei Geral de Proteção de Dados (LGPD) — Brazil
- Japan's Act on the Protection of Personal Information (APPI) — Japan
- South Korea's Personal Information Protection Act (PIPA) — South Korea
- India's Digital Personal Data Protection Act (DPDPA) 2023 — India
- Switzerland's revised Federal Act on Data Protection (revFADP) — Switzerland
- Other applicable national and regional privacy laws

If you do not agree with this Policy, please discontinue use of the Site. By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
‍
2. Data Controller and Contact Information
For the purposes of applicable data protection law, the data controller responsible for your personal information collected through this Site is:
Streamlined Communications US LLC
3500 Gateway Drive, Pompano Beach, FL 33069, USA
Email: privacy@streamlinedcommunications.com
Website: www.streamlinedcommunications.com
Parent Company: Xcyte Digital
‍
EU/UK Representative: For data subjects in the European Union or United Kingdom, our EU/UK representative for GDPR purposes can be reached at privacy@streamlinedcommunications.com. Please include 'EU/UK GDPR Inquiry' in the subject line.
Data Protection Officer (DPO): Where required by applicable law, Streamlined Communications has appointed a Data Protection Officer. The DPO may be contacted at dpo@streamlinedcommunications.com.
‍
3. Information We Collect
‍
We collect personal information in the following ways:
‍
3.1 Information You Provide Directly
Contact and inquiry forms: name, business email address, company name, job title, phone number, and message content
Demo and service requests: organization type, event type, estimated participant count, and scheduling preferences
Newsletter and marketing opt-ins: email address and communication preferences
Job applications: CV/resume, cover letter, employment history, and contact details
Account registration (where applicable): login credentials, company details, and billing contact information
Communications with us: records of emails, chat, or phone interactions with our team
3.2 Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect the following through cookies, pixels, web beacons, and similar tracking technologies:
Device and browser information: IP address, browser type and version, operating system, device type, screen resolution
Usage data: pages visited, time spent on pages, click paths, scroll depth, entry and exit pages
Referral data: the URL that referred you to the Site (e.g., a search engine or third-party website)
Geolocation data: approximate location derived from IP address (city/country level — we do not collect precise GPS location)
Session identifiers and analytics identifiers
UTM parameters and campaign tracking data
‍
3.3 Information from Third Parties
Analytics providers (e.g., Google Analytics): aggregated behavioral and traffic data
Advertising and retargeting platforms (e.g., LinkedIn Insight Tag, Google Ads): campaign performance data
CRM and marketing automation platforms: enriched company and contact data where you have previously engaged with us
Publicly available sources: professional directories and company websites to understand organizational context
Our parent company Xcyte Digital: shared account and service usage data where you use products across the Xcyte Digital family
‍
4. Legal Basis for Processing (GDPR / UK GDPR)
For visitors in the European Economic Area (EEA) and United Kingdom, we rely on the following legal bases under GDPR/UK GDPR to process your personal data:

‍

5. How We Use Your Information
‍
We use the information we collect for the following purposes:
5.1 Service Delivery and Communication
Responding to your inquiries, demo requests, and service questions
Providing information about our audio conferencing, webcasting, virtual events, and managed event services
Processing account registrations and managing existing client relationships
Communicating with you about your requests, events, or service engagements
‍
5.2 Marketing and Business Development
Sending newsletters, product updates, and event invitations where you have consented or where permitted by applicable law
Running targeted advertising campaigns on platforms such as LinkedIn, Google, and similar networks
Analyzing campaign effectiveness and attribution
Conducting account-based marketing (ABM) activities
5.3 Site Improvement and Analytics
Understanding how visitors use the Site to improve content, navigation, and user experience
Diagnosing technical issues and monitoring Site performance
Conducting A/B testing and conversion rate optimization
5.4 Legal and Security
Complying with applicable laws, regulations, and legal processes
Enforcing our Terms of Service and other legal agreements
Detecting, investigating, and preventing fraud, security incidents, or illegal activity
Establishing, exercising, or defending legal claims
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. We also use related technologies including web beacons, pixels, local storage, and session identifiers. Collectively, we refer to these as 'Tracking Technologies.'
6.2 Types of Cookies We UseCookie Type
Required Consent
Description and Examples
Strictly Necessary
No (always active)
Essential for the Site to function. Examples: session management, security tokens, load balancing, login state.
Functional / Preference
Yes (in most jurisdictions)
Remembers your preferences and settings. Examples: language selection, cookie consent record, UI preferences.
Analytics / Performance
Yes
Measures how visitors use the Site to improve performance. Examples: Google Analytics (GA4), Hotjar, heatmaps, page view tracking.
Marketing / Advertising
Yes
Tracks visitors across websites for targeted advertising. Examples: LinkedIn Insight Tag, Google Ads conversion, Meta Pixel, retargeting.
Social Media
Yes
Enables social sharing and tracks interactions with embedded social content.
6.3 Managing Your Cookie Preferences
You may manage your cookie preferences at any time through the following methods:
Cookie Consent Banner: When you first visit the Site, you will be presented with a consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences by category.
Cookie Settings: You may revisit your preferences at any time via the 'Cookie Settings' link in the Site footer.
Browser Settings: Most browsers allow you to block, delete, or manage cookies through their settings. Note that disabling certain cookies may impair Site functionality.
Opt-Out Links — Google Analytics: https://tools.google.com/dlpage/gaoptout
Opt-Out Links — Google Ads Personalization: https://adssettings.google.com
Opt-Out Links — LinkedIn Ad Targeting: https://www.linkedin.com/psettings/advertising
Opt-Out Links — Network Advertising Initiative (NAI): https://optout.networkadvertising.org
Opt-Out Links — Digital Advertising Alliance (DAA): https://optout.aboutads.info
Do Not Track (DNT): Our Site currently does not alter its data collection practices in response to DNT browser signals, as no uniform industry standard for DNT has been established. We rely instead on our consent management system for opt-out signals.
Global Privacy Control (GPC): Where required by applicable law (e.g., CPRA in California), we honor GPC signals as a valid opt-out of the sale or sharing of personal information.
7. How We Share Your Information
We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:
7.1 Service Providers and Processors
We engage trusted third-party vendors who process data on our behalf, subject to written data processing agreements. Categories of service providers include:
Cloud hosting and infrastructure providers
Analytics platforms (e.g., Google Analytics)
CRM and marketing automation platforms (e.g., Salesforce, HubSpot)
Email service providers
Advertising and retargeting platforms (e.g., Google, LinkedIn, Meta)
Customer support and live chat tools
Cybersecurity and fraud prevention services
Payment processors (where applicable for online transactions)
7.2 Xcyte Digital Family of Companies
As a member of the Xcyte Digital group, we may share information with our parent company and affiliated entities for legitimate business purposes, including service delivery, account management, consolidated analytics, and compliance activities. Any such sharing is governed by intra-group data sharing agreements.
7.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of our business, your personal information may be transferred to the acquiring or successor entity, subject to the same protections described in this Policy.
7.4 Legal and Regulatory Disclosures
We may disclose your information when required by law, court order, regulatory authority, or governmental request, or when we believe disclosure is necessary to protect our legal rights, prevent fraud, or protect the safety of our users or others.
7.5 Aggregated and Anonymized Data
We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, and industry reporting purposes.
8. International Data Transfers
Streamlined Communications operates globally, with offices and infrastructure in the United States, United Kingdom, and Singapore. Your personal information may be transferred to and processed in countries other than your country of residence, including the United States, which may have different data protection standards than your home jurisdiction.
We implement appropriate safeguards to ensure that international transfers comply with applicable law:
EU Standard Contractual Clauses (SCCs): For transfers of EU personal data to third countries, we rely on the European Commission's Standard Contractual Clauses (Module 1: Controller-to-Controller; Module 2: Controller-to-Processor).
UK International Data Transfer Agreements (IDTAs): For transfers of UK personal data, we rely on the UK IDTA or UK Addendum to EU SCCs as appropriate.
Singapore PDPA Adequacy and Contractual Protections: For transfers out of Singapore, we comply with PDPC transfer obligation requirements.
Other safeguards: Adequacy decisions, binding corporate rules (BCRs), or other lawful transfer mechanisms where applicable.
You may request a copy of the applicable transfer safeguards by contacting us at privacy@streamlinedcommunications.com.
9. Data Retention
We retain personal information for only as long as necessary to fulfill the purposes for which it was collected, as required by law, or as needed to defend legal claims:Data Category
Retention Period
Website analytics and log data
Up to 26 months (Google Analytics default); raw server logs up to 12 months
Contact and inquiry form submissions
3 years from the date of last contact, unless a commercial relationship is established
Marketing email subscriber records
Until opt-out, plus 3 years thereafter for suppression list purposes
Cookie consent records
Minimum 3 years (to demonstrate compliance)
Client account and service records
Duration of the engagement plus 7 years for financial and legal compliance
Job application data (unsuccessful)
12 months, unless you consent to longer retention for future opportunities
Legal claims and dispute records
Duration of the claim plus applicable statutory limitation period10. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information. We describe these by region below.Jurisdiction
Applicable Law
Key Rights
EU / EEA
GDPR
Access, rectification, erasure, restriction, portability, objection, withdraw consent, lodge complaint with supervisory authority
United Kingdom
UK GDPR
Same as EU GDPR; supervisory authority is the ICO (ico.org.uk)
California, USA
CCPA / CPRA
Know, delete, correct, opt-out of sale/sharing, limit sensitive PI use, non-discrimination
Singapore
PDPA
Access, correction, withdrawal of consent, data portability (where applicable)
Canada
PIPEDA / CPPA
Access, correction, withdrawal of consent, challenge compliance
Australia
Privacy Act 1988
Access, correction, complaint to OAIC
Brazil
LGPD
Access, correction, anonymization, deletion, portability, information, opt-out of consent
Japan
APPI
Disclosure, correction, deletion, suspension of use
South Korea
PIPA
Access, correction, deletion, suspension of processing
India
DPDPA 2023
Access, correction, erasure, grievance redressal
Switzerland
revFADP
Access, rectification, erasure, portability, objection
10.1 How to Exercise Your Rights
To exercise any of the rights described above, please submit a request to privacy@streamlinedcommunications.com with the subject line 'Privacy Rights Request.' Please include:
Your full name and contact details
Your jurisdiction/country of residence
A description of the specific right you wish to exercise
Sufficient information to verify your identityWe will acknowledge your request within 72 hours and respond substantively within the timeframes required by applicable law (e.g., 30 days under GDPR; 45 days under CCPA, extendable by a further 45 days with notice).
10.2 Authorized Agents (California)
California residents may designate an authorized agent to submit a CCPA/CPRA request on their behalf. We may require written proof of the agent's authority and verification of the consumer's identity before processing such requests.
10.3 Verification
We are required to verify your identity before fulfilling privacy rights requests to protect against unauthorized access to your data. We may ask you to confirm your email address, provide organizational affiliation, or answer security questions.
10.4 Right to Complain
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction, such as:
EU: Your national Data Protection Authority (DPA)
UK: Information Commissioner's Office (ICO) — ico.org.uk
California: California Privacy Protection Agency (CPPA)
Singapore: Personal Data Protection Commission (PDPC)
Australia: Office of the Australian Information Commissioner (OAIC)
Brazil: Autoridade Nacional de Proteção de Dados (ANPD)
11. Security
Streamlined Communications implements technical and organizational measures appropriate to the risks presented by the processing of personal data. These measures include:
TLS/SSL encryption for all data transmitted to and from the Site
Encryption of personal data at rest using industry-standard encryption protocols
Access controls and role-based permissions limiting access to personal data to authorized personnel on a need-to-know basis
Regular security assessments, penetration testing, and vulnerability scanning
Employee privacy and security training
Incident response procedures, including breach notification protocols compliant with GDPR (72-hour notification), UK GDPR, CCPA, and other applicable breach notification laws
As a trusted partner of the London Stock Exchange for financial communications, we maintain institutional-grade security standards across all our systems. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
12. Children's Privacy
Our Site is not directed to children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take prompt steps to delete such information. If you believe we may have collected information from a child, please contact us at privacy@streamlinedcommunications.com.
13. Third-Party Websites and Links
Our Site may contain links to third-party websites, including the London Stock Exchange, partner organizations, and social media platforms. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
14. Additional Disclosures for California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). The following disclosures supplement this Privacy Policy.
14.1 Categories of Personal Information Collected in the Last 12 Months
Identifiers: name, email address, IP address, online identifiers
Commercial information: records of services requested or considered
Internet / electronic network activity: browsing behavior on our Site
Geolocation data: approximate location from IP address
Professional or employment-related information: job title, company, industry
Inferences drawn from the above to create a profile
14.2 Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration. We may 'share' personal information with advertising partners (as defined under CPRA) for cross-context behavioral advertising purposes. California residents may opt out of such sharing by:
Using the 'Do Not Sell or Share My Personal Information' link in our Site footer
Enabling the Global Privacy Control (GPC) browser signal
Contacting us at privacy@streamlinedcommunications.com
14.3 Sensitive Personal Information
We do not intentionally collect sensitive personal information (as defined under CPRA) through the Site. If any sensitive information is incidentally collected, we will use it only as permitted by the CPRA.
14.4 Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny goods or services, charge different prices, or provide different quality of service based on your exercise of privacy rights.
15. Additional Disclosures for EU/EEA and UK Residents
15.1 Legitimate Interests Assessment
Where we rely on legitimate interests as a legal basis for processing, we have conducted a balancing test to ensure our interests do not override your fundamental rights and freedoms. You may request a summary of our legitimate interests assessment by contacting us.
15.2 Automated Decision-Making and Profiling
We do not make decisions about individuals solely based on automated processing that produce legal or similarly significant effects. We use analytics tools that may profile aggregate website behavior for marketing purposes, but decisions affecting individuals are made with human involvement.
15.3 Supervisory Authority — UK
UK residents have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | Helpline: 0303 123 1113.
16. Additional Disclosures for Singapore Residents
For visitors in Singapore, our processing of your personal data is governed by the Personal Data Protection Act 2012 (PDPA). As a company with a Singapore office, we comply with the PDPA's requirements regarding consent, purpose limitation, access and correction, and data protection obligations.
Complaints regarding our PDPA compliance may be directed to the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.
17. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will:
Update the 'Last Updated' date at the top of this Policy
Post a prominent notice on the Site homepage
Where required by applicable law (e.g., GDPR), notify affected data subjects by email
Your continued use of the Site after any changes to this Policy constitutes your acknowledgment of the updated terms. We encourage you to review this Policy periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:Privacy Team — Streamlined Communications US LLC
3500 Gateway Drive, Pompano Beach, FL 33069, USA
Email: privacy@streamlinedcommunications.com
DPO: dpo@streamlinedcommunications.com
Website: www.streamlinedcommunications.com
London Office: 100 Pall Mall, London, England, GB
Singapore Office: Level 24, 1 Raffles Place, Singapore 048616
This Privacy Policy was prepared for Streamlined Communications US LLC, an Xcyte Digital Company. It reflects our commitment to the highest standards of data protection consistent with our role as the gold standard provider of financial communications and corporate events for leading global institutions.